Page 9 - Boca Club News - March '22

Boca Club News, Page 9
Memo from County Tax Collector Anne M. Gannon:

Your New Tax Planner Guide...Our New Westlake Office

By Anne M. Gannon, Constitutional guide, to you, our clients, also grow to accommodate the needs of the public.
Tax Collector serving Palm Beach so you can plan for the A new, state-of-the-art facility, offering 74% more client
County. You can reach her office year ahead. This year, service stations to meet anticipated growth to serve North
by Email: ClientAdvocate@ new enhancements have County taxpayers, will replace the former DMV office.
taxcollectorpbc.com. Phone: (561) been added, including Clients will enjoy the convenience of a secure drive-by
355-4271. QR codes, so you can drop box, offering payment 24/7 without having to get out
After finding the right location easily scan the page on of their car or make an appointment.
for our newest service center, more your smart device to link With this addition, the Tax Collector’s Office currently
than a year of construction and just to additional information operating within the North County Governmental Center
about twenty-two miles of cables, I was thrilled to officially on our website. will close. Then, our North County team will transition
open our Westlake Service Center on February 22nd! With Next time you have to the new facility once completed in late 2023. The new
an audience of distinguished guests from the County and an appointment to visit service center will be the third facility built by our agency
City of Westlake, the ribbon was cut, and the service center one of our service center to meet the demand because of the growth in Palm Beach
was open for business. It is always a tremendous undertaking locations, you can pick up a copy or visit www.pbctax. County.
to construct and open a new facility and my staff, led by com/TPSG to order a print copy and to view the guide in a “When I was elected in 2006, our county was home to
Joe Sverak, Chief Information & Facilities Officer, and all convenient digital format. The digital version contains links 700,000 people. We have now grown to over 1.6 million
our partners did an amazing job bringing this new 23,735 to corresponding content, forms and resources right on our people,” said Gannon. “This new service center will give
square-foot state-of-the-art service center to the growing website, making it easier than ever to find what you need. us the ability to serve clients more efficiently now and in
western communities of our county. My staff and I are looking I hope you find this guide helpful and useful. the future. I expect to complete construction on this new
forward to serving our residents in that area. Saying Goodbye to the “Little Fort” PGA Office. And service center in late 2023.”
I also want to remind you that if you have not yet paid with a rumble and cloud of dust, we finally said goodbye Welcome to the TCO! I am pleased to welcome the
your 2021 property tax, the March 31st deadline is fast to our “Little Fort” PGA office. On Monday, February 7th, newest member of our Senior Leadership Team, Ajani
approaching. Visit our website, www.pbctax.com to make demolition of what was once the Tax Collector’s smallest Starks. Ajani is our new Director of Contact Center
a payment before the deadline. office, took place. Operations and will assume responsibility for the Client
New Tax Planner & Services Guide. I am pleased Operated by the State Division of Driver Licenses before Care and Research Center. He brings significant call center
to share that our 2022 edition of the award-winning Tax the Tax Collector’s Office inherited the building in 2010, and client service experience with him, most recently as
Planner & Services Guide is now available in digital this location has served generations of Palm Beach County the Call Center Manager for Broward County Government,
and print formats. Each year, I am proud to provide this drivers. And just as Palm Beach County has grown, we must where he led a team of 150 employees that answered calls
for multiple county agencies and the County’s Emergency
Hotline during declared emergencies. “I am excited to
join the Palm Beach County Tax Collector’s Office and
look forward to continuing our standard of excellence in
providing unparalleled customer service to our clients,” said
Starks.
Important Dates & Deadlines:
March 13th Daylight Saving Time Begins
March 17th St. Patrick’s Day
March 31st Deadline to pay 2021 property tax
March 31st Final Installment Payment Plan payment due

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