Page 6 - Hobe Sound Reflections - March '20

Page 6, Hobe Sound

ClEvEland ClInIC martIn hEalth nEWs

Retired Hospital CEO Finds a letter of praise to Cleveland Clinic Martin Health
President Rob Lord, describing the wound center as “a
Comfort As A Patient gem of an operation.” As a retired hospital CEO, he felt
it was important to share his experience. “Having that
John McGee didn’t know what to expect as a patient at high level of care, delivered on a day-in, day-out basis,
the David L. Smythe Wound Center at Cleveland Clinic is something the organization should be very proud of.”
Martin Health. Despite 25 years as a hospital executive, His appreciation touched members of the healthcare
he was not prepared to be a patient receiving treatments in team. Valerie Ryan, M.D., is medical director of the
a hyperbaric oxygen chamber. “When I saw the chamber,” Hyperbaric Department. “I am so happy that Mr. McGee
he said, “I was very nervous.” was able to feel comfortable and relaxed,” she said, “and
He was scheduled to undergo 30 sessions of hyperbaric that his hyperbaric oxygen therapy was successful.”
oxygen therapy to ensure sufficient healing after dental McGee and his wife, Carol, raised their six children
surgery. “I previously had radiation on my jaw and it was in New Jersey, and only recently made Palm City their
recommended by my oral surgeon to go for treatments, full-time home. He says the wound center reinforced his
prior to removing the teeth and putting implants in.” confidence in Cleveland Clinic Martin Health, which is
McGee says his caregivers immediately sensed his where the McGees will receive care in the years ahead.
apprehension. “They said, ‘you know John, why don’t He’s also pleased his letter put a spotlight on the
we practice?’ And they walked me through the routine wound center. “I learned in my career, most medical
and answered all my questions.” That preparation was staff worked as a team,” he said. The combination of professionals don’t want anything other than a sincere
essential to having a successful experience, says McGee. professionalism and empathy also impressed him. “These thank you for a job well done. They are not out for
Daily, two-hour therapy sessions gave McGee ample individuals really cared about me as a patient and a citations or awards they just want to do an excellent job
time to observe the healthcare professionals guiding him person. They wanted me to have an excellent experience.” for their patients.”
through treatment. “I was very impressed with how the The team made such an impression, that he wrote • Learn about wound care at martinhealth.org/wound.

Cleveland Clinic Marks First Hospital’s Behavioral Health Center to more efficiently Rosencrance, M.D., president of Cleveland Clinic Indian

Anniversary Of Its Regional provide care for Baker Act patients. River Hospital. “Paige came to our hospital thinking she
needed an antibiotic to treat a ‘touch of bronchitis,’ but

• A two-step process used by Cleveland Clinic for
Health System In Florida testing Clostridium difficile, a highly contagious bacterial instead was diagnosed with giant cell myocarditis, a rare
infection, was implemented across the region’s five
heart condition.”
Within a week, Jerome was at Cleveland Clinic Weston
Increased Number Of Lives Touched, hospitals. As a result, C. diff infection rates, a national Hospital undergoing a heart transplant, Rosencrance
benchmark for hospital patient safety, dropped notably –
Early Performance Indicators Point To A for example, Martin Health saw an 83 percent reduction noted. “The teamwork between our physicians in Weston
Successful Year in C. diff rates over the past six months. and Indian River in diagnosing and treating this life-
Cleveland Clinic recently marked the one-year • Quality initiatives across the region resulted in a threatening condition demonstrates how the collective
anniversary of Indian River Medical Center and Martin 53 percent reduction over the last six months in central expertise of our physicians in the region benefit the
Health System becoming full members of the Cleveland line-associated bloodstream infections (CLABSI), another communities we serve.”
Clinic Health System and the establishment of a five- national benchmark for hospital patient safety. And in Cleveland Clinic Martin Health President Robert
hospital regional system serving Southeast Florida. spring 2019, the Florida region developed a maternal L. Lord Jr., points to the new Cleveland Clinic Florida
According to Cleveland Clinic Florida CEO and President morbidity task force that has already seen reductions in Research and Innovation Center in Port St. Lucie, as
Wael Barsoum, M.D., the first year of the multi-year the number of blood transfusions provided to mothers another example of how integration is having a positive
integration process focused on understanding the needs of during labor and delivery. impact on the Treasure Coast. In November 2019,
the patients, caregivers and communities served by the new • “Plan of care visits,” a patient experience initiative, Cleveland Clinic took occupancy of the former Vaccine
regional health system, establishing integration priorities, was rolled out region-wide over the summer. It entails and Gene Therapy Institute facility across from Cleveland
and launching a number of early quality initiatives. clinical team members rounding together to create and Clinic Tradition Hospital, which will house the new
“We laid a strong foundation in our first year together, communicate the plan of care with each patient in an research institute.
built on our ‘patients first’ philosophy with a mutual effort to improve safety, quality, and experience outcomes. “Backed by nearly 100 years of research experience
respect for the work we do, and a desire to share best Subsequent patient satisfaction ratings for Treasure Coast in Ohio, this state-of-the-art facility will propel medical
practices and learn from one another,” said Barsoum. hospitals showed increases related to communications research in the region and act as an economic engine for
“By combining our clinical expertise and resources, we with physicians, nursing and overall teamwork. our surrounding communities,” Lord said.
are providing high-quality care, improving outcomes, and • In April 2019, Martin County had four Hepatitis About The Cleveland Clinic Florida Region
increasing efficiencies.” A-related deaths and was identified as a high-risk The Cleveland Clinic Florida region is a nonprofit,
“We want to be the best place to work and provide care, community. Cleveland Clinic Martin Health worked with multi-specialty healthcare provider that integrates clinical
and when patients choose to come to Cleveland Clinic, be regional and enterprise pharmacy teams, in a rapid response, and hospital care with research and education. The Florida
it at Indian River, Martin Health or Weston, I know we to make thousands of vaccines available to both residents region now includes Cleveland Clinic Indian River Hospital,
are succeeding,” added Barsoum. and caregivers. As a result, 3,103 caregivers, 1,466 pediatric Cleveland Clinic Martin Health, and Cleveland Clinic Weston
While patient safety, satisfaction and outcomes data patients, and 336 adult patients were vaccinated. Hospital, with five total hospitals and numerous outpatient
for 2019 will take several months to be compiled and • The community continues to seek the high-quality centers in Broward, Palm Beach, Martin, St. Lucie and
reported by healthcare industry monitors, preliminary care available at Cleveland Clinic. Admissions at the Indian River Counties. The Florida region is an integral part
indicators show early progress achieved through clinical health system’s five Florida hospitals were up 7.9 percent of Cleveland Clinic in Ohio, where providing outstanding
and operational alignment within the regional system. last year over 2018, and visits at the outpatient clinics patient care is based upon the principles of cooperation,
• Implementation of Cleveland Clinic’s tiered huddle located from Broward to Indian River counties increased compassion and innovation. Physicians at Cleveland Clinic
process increased operational transparency for caregivers 7.5 percent during the same period. are experts in the treatment of complex conditions that are
and provided an avenue for rapid improvements at all “I think the most dramatic illustration of what our difficult to diagnose. For more information about Cleveland
Florida hospitals. In one location an opportunity was integration has achieved is the case of 47-year-old Indian Clinic Florida, visit www.clevelandclinicflorida.org. Follow
identified for enhanced collaboration with Indian River River County resident Paige Jerome,” said Gregory us on Twitter and Facebook.