Page 10 - Palm City Spotlight - March '20

Page 10, Palm City Spotlight DOUBLE SPACE

cLEvELand cLinic MaRTin hEaLTh nEWs

Retired Hospital CEO Finds President Rob Lord, describing the wound center as “a
gem of an operation.” As a retired hospital CEO, he felt
Comfort As A Patient it was important to share his experience. “Having that
high level of care, delivered on a day-in, day-out basis,
John McGee didn’t know what to expect as a patient at is something the organization should be very proud of.”
the David L. Smythe Wound Center at Cleveland Clinic His appreciation touched members of the healthcare
Martin Health. Despite 25 years as a hospital executive, team. Valerie Ryan, M.D., is medical director of the
he was not prepared to be a patient receiving treatments in Hyperbaric Department. “I am so happy that Mr. McGee
a hyperbaric oxygen chamber. “When I saw the chamber,” was able to feel comfortable and relaxed,” she said, “and
he said, “I was very nervous.” that his hyperbaric oxygen therapy was successful.”
He was scheduled to undergo 30 sessions of hyperbaric McGee and his wife, Carol, raised their six children
oxygen therapy to ensure sufficient healing after dental in New Jersey, and only recently made Palm City their
surgery. “I previously had radiation on my jaw and it was full-time home. He says the wound center reinforced his
recommended by my oral surgeon to go for treatments, confidence in Cleveland Clinic Martin Health, which is
prior to removing the teeth and putting implants in.” where the McGees will receive care in the years ahead.
McGee says his caregivers immediately sensed his He’s also pleased his letter put a spotlight on the
apprehension. “They said, ‘you know John, why don’t wound center. “I learned in my career, most medical
we practice?’ And they walked me through the routine staff worked as a team,” he said. The combination of professionals don’t want anything other than a sincere
and answered all my questions.” That preparation was professionalism and empathy also impressed him. “These thank you for a job well done. They are not out for
essential to having a successful experience, says McGee. individuals really cared about me as a patient and a citations or awards they just want to do an excellent job
Daily, two-hour therapy sessions gave McGee ample person. They wanted me to have an excellent experience.” for their patients.”
time to observe the healthcare professionals guiding him The team made such an impression, that he wrote • Learn about wound care at martinhealth.org/wound.
through treatment. “I was very impressed with how the a letter of praise to Cleveland Clinic Martin Health

Cleveland Clinic Marks First for enhanced collaboration with Indian River Hospital’s River County resident Paige Jerome,” said Gregory

Anniversary Of Its Regional Behavioral Health Center to more efficiently provide care Rosencrance, M.D., president of Cleveland Clinic Indian
River Hospital. “Paige came to our hospital thinking she
for Baker Act patients.
Health System In Florida • A two-step process used by Cleveland Clinic for testing needed an antibiotic to treat a ‘touch of bronchitis,’ but
Clostridium difficile, a highly contagious bacterial infection,
instead was diagnosed with giant cell myocarditis, a rare
Increased Number Of Lives Touched, was implemented across the region’s five hospitals. As a result, heart condition.”
Within a week, Jerome was at Cleveland Clinic Weston
C. diff infection rates, a national benchmark for hospital patient
Early Performance Indicators Point To A safety, dropped notably – for example, Martin Health saw an Hospital undergoing a heart transplant, Rosencrance noted.
Successful Year 83 percent reduction in C. diff rates over the past six months. “The teamwork between our physicians in Weston and
Cleveland Clinic recently marked the one-year anniversary • Quality initiatives across the region resulted in a 53 Indian River in diagnosing and treating this life-threatening
of Indian River Medical Center and Martin Health System percent reduction over the last six months in central line- condition demonstrates how the collective expertise of our
becoming full members of the Cleveland Clinic Health associated bloodstream infections (CLABSI), another national physicians in the region benefit the communities we serve.”
System and the establishment of a five-hospital regional benchmark for hospital patient safety. And in spring 2019, the Cleveland Clinic Martin Health President Robert L. Lord
system serving Southeast Florida. Florida region developed a maternal morbidity task force that Jr., points to the new Cleveland Clinic Florida Research and
According to Cleveland Clinic Florida CEO and President has already seen reductions in the number of blood transfusions Innovation Center in Port St. Lucie, as another example of
Wael Barsoum, M.D., the first year of the multi-year provided to mothers during labor and delivery. how integration is having a positive impact on the Treasure
integration process focused on understanding the needs of • “Plan of care visits,” a patient experience initiative, was Coast. In November 2019, Cleveland Clinic took occupancy
the patients, caregivers and communities served by the new rolled out region-wide over the summer. It entails clinical of the former Vaccine and Gene Therapy Institute facility
regional health system, establishing integration priorities, team members rounding together to create and communicate across from Cleveland Clinic Tradition Hospital, which will
and launching a number of early quality initiatives. the plan of care with each patient in an effort to improve house the new research institute.
“We laid a strong foundation in our first year together, built safety, quality, and experience outcomes. Subsequent patient “Backed by nearly 100 years of research experience
on our ‘patients first’ philosophy with a mutual respect for satisfaction ratings for Treasure Coast hospitals showed in Ohio, this state-of-the-art facility will propel medical
the work we do, and a desire to share best practices and learn increases related to communications with physicians, nursing research in the region and act as an economic engine for our
from one another,” said Barsoum. “By combining our clinical and overall teamwork. surrounding communities,” Lord said.
expertise and resources, we are providing high-quality care, • In April 2019, Martin County had four Hepatitis About The Cleveland Clinic Florida Region
improving outcomes, and increasing efficiencies.” A-related deaths and was identified as a high-risk community. The Cleveland Clinic Florida region is a nonprofit, multi-
“We want to be the best place to work and provide care, Cleveland Clinic Martin Health worked with regional and specialty healthcare provider that integrates clinical and
and when patients choose to come to Cleveland Clinic, be enterprise pharmacy teams, in a rapid response, to make hospital care with research and education. The Florida region
it at Indian River, Martin Health or Weston, I know we are thousands of vaccines available to both residents and now includes Cleveland Clinic Indian River Hospital, Cleveland
succeeding,” added Barsoum. caregivers. As a result, 3,103 caregivers, 1,466 pediatric Clinic Martin Health, and Cleveland Clinic Weston Hospital,
While patient safety, satisfaction and outcomes data for patients, and 336 adult patients were vaccinated. with five total hospitals and numerous outpatient centers in
2019 will take several months to be compiled and reported • The community continues to seek the high-quality Broward, Palm Beach, Martin, St. Lucie and Indian River
by healthcare industry monitors, preliminary indicators show care available at Cleveland Clinic. Admissions at the health Counties. The Florida region is an integral part of Cleveland
early progress achieved through clinical and operational system’s five Florida hospitals were up 7.9 percent last year Clinic in Ohio, where providing outstanding patient care is
alignment within the regional system. over 2018, and visits at the outpatient clinics located from based upon the principles of cooperation, compassion and
• Implementation of Cleveland Clinic’s tiered huddle Broward to Indian River counties increased 7.5 percent innovation. Physicians at Cleveland Clinic are experts in the
process increased operational transparency for caregivers during the same period. treatment of complex conditions that are difficult to diagnose.
and provided an avenue for rapid improvements at all Florida “I think the most dramatic illustration of what our For more information about Cleveland Clinic Florida, visit www.
hospitals. In one location an opportunity was identified integration has achieved is the case of 47-year-old Indian clevelandclinicflorida.org. Follow us on Twitter and Facebook.

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