Page 10 - Abacoa Community News - March '21
P. 10
Page 10, Abacoa
Tax Talk
March has arrived and Tell Us About Your Experience Besides the improved delivery method, the new survey
spring is in the air! It is asks more insightful questions that are specific to the client’s
always one of our busiest With Us transaction. By gathering client feedback immediately following
months due to the property a transaction, we now gather more precise information that aligns
tax deadline on March 31. Earlier this year I directly with our operational processes.
This month I am sharing implemented an improved In the weeks ahead, we will continue to improve our methods
my top tips to help make client feedback survey for gathering client feedback to ensure we have the valuable
paying your property taxes to help us improve our insights needed to improve our service.
easy and efficient. level of service to you.
I am also pleased Developed in partnership Important Dates And
to share important with Beyond Feedback,
information about our new a nationally-recognized Deadlines
and improved client feedback survey. Implemented last leader in client satisfaction insight and analysis, the new survey
month, the new survey was developed in partnership with asks more specific questions about your recent transaction with March 14 Daylight saving time begins
Beyond Feedback, a third-party vendor specializing in our office. March 31 2020 property taxes due
client satisfaction insight and analysis. If you receive In the past, we kindly asked clients to visit our website to March 31 Fourth installment payment for 2020
a survey request from Beyond Feedback, please take a complete a survey to rate our service. As you can imagine, this property taxes due
minute to share your valuable feedback with me. method was hit or miss and somewhat inconvenient for our April 1 2020 property taxes become delinquent
Warm regards, clients. Now, thanks to improved technology, Beyond Feedback, Do you have a birthday in
Anne M. Gannon, on behalf of the Palm Beach County Tax Collector’s Office, sends May? Your registration expires at
Constitutional Tax Collector, an email and text message to clients after every transaction. A midnight on your birthday. Don’t
Serving Palm Beach County simple click on the link contained in the email and text message wait! Renew your registration up
will take clients directly to the survey. It only takes a minute to to 90 days in advance at www.
Top Tips For Paying Property complete the handful of questions. pbctax.com.
Tax In March
The weeks leading up to Oxbridge Academy To Add Seventh
the March 31 property tax
deadline are traditionally
some of the busiest for And Eighth Grades In Fall 2021
our office. Clients should
expect longer-than-normal
wait times, even with What does an acclaimed
appointments. Call volumes at our call center also rise independent high school – known
sharply in March. for instilling values, building
There is good news! Follow these tips to make paying character, and emphasizing
property tax easy and efficient this month: diversity – do when it reaches its
Tip No. 1: Don’t Wait Until The Last Minute. 10-year milestone? In the case
Paying taxes can be stressful and waiting until the last of Oxbridge Academy in West
minute doesn’t help. Avoid a trip to our office by paying Palm Beach, it adds seventh and
online in March at www.pbctax.com. Property taxes eighth grades so students can
become delinquent on April 1 and cannot be paid online. benefit earlier from its world-class
Tip No. 2: Pay Smart. Pay Online. curriculum. Oxbridge Middle is set
Whether you are paying property taxes or renewing to open in August 2021.
a vehicle registration, paying online is the fastest, most “When we began planning
efficient way to pay. Processing times are quick – usually for our 10-year anniversary and
one to three business days. We offer several payment identified ways to build on our
methods including eCheck which is free! strong foundation, a middle school
Tip No. 3: Find Answers To Your Questions On Our was a big part of the conversation,”
Website. explained Oxbridge Head of School
Want to know how your property tax is calculated? Ralph Maurer. The school’s 10-
Not sure what to do if your property tax payment is year milestone also coincided with
late? Visit www.pbctax.com before calling us. You will several other important factors:
find helpful information including a set of Frequently more families moving into the area and an increasing school facilities. They will receive the same high-caliber
Asked Questions. If you still can’t find the answer, demand for private school education. The timing is right, academic experience provided to students in grades 9-12.
email ClientAdvocate@pbctax.com and a client service and so is the mission. In addition, middle school students will be encouraged to
specialist will respond. “Adding middle school grades means preparing create or join clubs and participate in community outreach
Tip No. 4: Use Our Secure Drop Box. students at a younger age to be world citizens and efforts, becoming fully integrated into the school’s “culture
Avoid mail delays by using our secure drop boxes future leaders who are caring, confident, compassionate of kindness.”
located in the lobby of every tax collector office. You critical thinkers unafraid to tackle and solve 21st-century They also will have access to Oxbridge’s state-of-the-art
can drop off your payment during regular business hours, problems,” Maurer said, adding that, “It gives younger health and wellness facilities and gourmet dining services –
Monday through Friday from 8:15 a.m. to 5 p.m. To help students from all walks of life the opportunity to benefit but enjoy lunch separately from the upper grades. Students
us process your payment efficiently, remember to write from our culture of kindness that nurtures and instills values who are advanced in math and languages will be eligible
your property control number (PCN) on your payment such as integrity, honesty, respect, and gratitude. It will help to take upper level courses. They will be encouraged
and include the payment stub. Do not fold, staple, paper them develop character and discover their passions at an to participate in sports – Oxbridge fields 29 teams. The
clip or tape your payment. earlier age, and prepare them for a seamless transition to school’s financial aid program will also be available to
our high school.” middle school students.
Southern Exposure Technologies Middle school students will have classes in a separate For more information about the Oxbridge Academy
Computer Install/Setup/Repair wing of the north building on the beautiful 54-acre Middle School, contact the Admissions Office at
Oxbridge campus and will have access to many of the high admission@oapb.org or (561) 972-9826.
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