Page 10 - Boca Club News - March '21

Page 10, Boca Club News
Memo from County Tax Collector
Council Corner from page 8

These parks will offer the ability to access all of the
“blueway.” Other Intracoastal parks include Gumbo Limbo, Anne M. Gannon: Tax Savings Tips
other parks along the waterway by boat. I like to call it our

Spanish River, Red Reef, Lake Wyman/Rutherford (currently
under renovation). Ocean Strand, now in the planning stage By Anne M. Gannon, Constitutional regular business hours, Monday through Friday from
in conjunction with the Greater Boca Raton Beach and Parks Tax Collector serving Palm Beach 8:15 a.m. to 5:00 p.m. To help us process your payment
District, will be our 49th park when complete. We are also County. You can reach her office efficiently, remember to write your Property Control
working together on a new ADA accessible viewing tower by Email: ClientAdvocate@ Number (PCN) on your payment and include the payment
now under construction at Gumbo Limbo Nature Center, a taxcollectorpbc.com. Phone: (561) stub. Do not fold, staple, paper clip or tape your payment.
Boca Raton treasure. 355-4271. Tell Us About Your Experience with Us.
I am excited to share news of a major donation to the City March has arrived and spring Earlier this year, I implemented an improved client
of Boca Raton. The Boca Raton Resort and Club gifted our is in the air. It is always one of our feedback survey to help us improve our level of service to
City with the recreational facility at the Boca Raton Country busiest months due to the property you. Developed in partnership with Beyond Feedback, a
Club. This gift includes an 18-hole championship golf course, tax deadline on March 31st. This month I am sharing my nationally-recognized leader in client satisfaction insight
along with tennis, swimming and club/meeting rooms. The City top tips to help make paying your property taxes easy and and analysis, the new survey asks more specific questions
will assume operations October 2021. During the interim we efficient. about your recent transaction with our office.
are assessing the potential of the property and how it aligns I am also pleased to share important information about In the past, we
with the needs of the community. At the same time, we are our new and improved client feedback survey. Implemented asked clients to
looking forward to working with the Beach and Parks District last month, the new survey was developed in partnership visit our website
on a recreational site at Ocean Breeze in Boca Teeca. It offers with Beyond Feedback, a third-party vendor specializing to complete a
great potential. The District has already put out a “Request in client satisfaction insight and analysis. If you receive a survey to rate our
for Ideas.” Pickleball, walking paths, an executive course are survey request from Beyond Feedback, please take a minute service. As you
a few ideas I have heard bandied about. Over 200 acres offers to share your valuable feedback with me. can imagine, this
amazing opportunity. Top Tips for Paying Property Tax in March. method was hit or
Along with recreation and green space, several initiatives The weeks leading up to the March 31st property tax miss and somewhat
dear to me are Placemaking, Art, Culture and Pedestrian deadline are traditionally some of the busiest for our office. inconvenient for our
Walkability. I believe these qualities add a layer of humanity Clients should expect longer-than-normal wait times, even clients. Now, thanks to improved technology, Beyond
to our community that speaks to all walks of life. Take a trip to with appointments. Call volumes at our call center also rise Feedback, on behalf of the Palm Beach County Tax
our Downtown area to see the colorful new mural on the stage sharply in March. There is good news! Follow these tips to Collector’s Office, sends an email and text message to
doors at the Mizner Park Amphitheater. It’s a perfect photo- make paying property tax easy and efficient this month: clients after every transaction. A simple click on the link
op moment! The work by artist Eduardo Mendieta is truly Tip #1: Don’t wait until the last minute. Paying taxes can contained in the email and text message will take clients
spectacular. While there, take notice of the new wayfinding be stressful and waiting until the last minute doesn’t help. directly to the survey. It only takes a minute to complete
signs, banners and safer crosswalks throughout the area. Avoid a trip to our office by paying online in March at www. the handful of questions.
If you check out Downtown Boca on the Internet, you pbctax.com. Property taxes become delinquent April 1st and Besides the improved delivery method, the new
will find many special entertainment opportunities, including cannot be paid online. survey asks more insightful questions that are specific
restaurants for safe dining or pick-up curbside. There are Tip #2: Pay smart. Pay online. Whether you are paying to the client’s transaction. By gathering client feedback
several fun self-guided walking tours. property taxes or renewing a vehicle registration, paying immediately following a transaction, we now gather more
The Historic Museum and Visitor Center is now under a online is the fastest, most efficient way to pay. Processing precise information that aligns directly with our operational
major renovation and will be completed soon. The Boca Raton times are quick – usually one to three business days. We processes.
Museum of Art is beautifying its entrance and adding a very offer several payment methods including eCheck which In the weeks ahead, we will continue to improve our
special sculpture garden. is free! methods for gathering client feedback to ensure we have
The Brightline will start construction in the near future. Tip #3: Find answers to your questions on our website. the valuable insights needed to improve our service.
This will enable locals to get to Miami, West Palm Beach or Want to know how your property tax is calculated? Not Important Dates and Deadlines:
Orlando without having to deal with traffic or hours behind sure what to do if your property tax payment is late? Visit Mar. 14th Daylight saving time begins
the wheel. When the Brightline is complete, last mile services www.pbctax.com before calling us. You will find helpful Mar. 31st 2020 property taxes due
to downtown, major employers and other hubs will follow. information including a set of Frequently Asked Questions. Mar. 31st Fourth installment payment for 2020
While the great outdoors adds to our enjoyment, we have If you still can’t find the answer, email ClientAdvocate@ property taxes due
numerous other attractions, such as our outstanding educational pbctax.com and a client service specialist will respond. Apr. 1st 2020 property taxes become delinquent
institutions, the growing campus of Baptist Health, the Boca Tip #4: Use our secure drop box. Avoid mail delays by Do you have a birthday in May? Your registration expires
Raton Airport serving international travelers, and a developing using our secure drop boxes located in the lobby of every at midnight on your birthday. Don’t wait! Renew your
business innovation center (BRIC) on the old IBM campus, tax collector office. You can drop off your payment during registration up to 90 days in advance at www.pbctax.com.
where the PC was invented. We are poised and ready for the
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