Page 6 - Abacoa Community News - January '23

Page 6, Abacoa
Tax Talk

Dear Friends: Bring Your Own Translator Are You Ready For A
Let me first begin by
wishing you a very happy Did you know that if English is not your first language, Journey?
new year! Hopefully, your you are more than welcome to bring a person with you
holidays were filled with when you visit one of our service centers for in-person I a m proud t o
family, friends, fun and joy. service? announce the arrival
So here we are starting Our service centers are always ready to assist clients of our new reservation
off 2023 right in the middle with any questions and provide information on the variety system. Gone are the days
of property tax season. My of services we offer. That includes our clients whose first when you could spend
staff continues to process the language is not English and require the assistance of a your time waiting for the
volumes of payments that are translator. While our office does not provide translation next available agent to
mailed into our office and services, clients have the option of bringing a person with process your transaction.
those payments made in person at one of our service centers. them to assist with translating when visiting one of our This new system will
Most notably is the fact that we are seeing an increase in service centers for in-person service. not only cut down the
the number of taxpayers who have taken advantage of the It is important to remember that the person you bring amount of time spent waiting, but it is also designed to
convenience of visiting our website, www.pbctax.com, and with you to translate for you may not assist you while help you navigate what can be complex transactions – all
within a few minutes, processing their property taxes online. you take any required tests, such as the driver’s license designed to make your visit as efficient as possible, reducing
I highly recommend it, especially if you want to get your written test. State regulations require that these tests only unnecessary delays to process your transaction.
payment in before the end of January to take advantage of be completed by the applicant. How Does It Work?
the 2 percent discount. Our commitment to exceptional service absolutely Start by visiting our website, www.pbctax.com/
Spe a ki ng of extends to our clients who may need translation assistance. reservations. Next, you will select the type of in-person
property tax, I recently We look forward to serving you at your next visit. service you are seeking – driver’s license, motor vehicle,
had the pleasure of and property taxes, etc. From there, we narrow down
sitting down with It’s Here! The 2023 Tax the specific service you need: driver’s license renewal,
Karla Agnello from Florida title transfer, property tax payment, etc. Once
PBC TV Channel 20 Planner And Services Guide you select the service you need, we will then ask you
to discuss my office a series of questions to provide you with the necessary
and property taxes. I Hot off the presses! information, documents, and forms that you will need
invite you to visit the O u r mos t popular for your in-person service. After that, you select the
Channel 20 website at www.discover.pbcgov.org and review and award-winning location, date, and time of your reservation. And that’s it
the program guide for the special edition: Tax program publication, the Tax – you’ve made a reservation at one of our service centers!
broadcast times. I really enjoyed sharing information with Planner and Services Visit http://www.pbctax.com/reservations to make your
Karla and the viewers and hope that you tune in and gain Guide (TPSG), is now reservation for in-person service.
some insight into my office. As always, if you have any available in digital and Arriving For Your Reservation
questions with which we can assist, please do not hesitate print formats. In its 14th Once your arrival time has been confirmed, be sure to
to contact us via email at clientadvocate@pbctax.com or year of publication, bring all required documents, including your confirmation
by phone at (561) 355-2264. Keep in mind that our phones our TPSG provides a email (with your barcode) with you for a faster check-in
lines tend to be very busy this time of year, so I appreciate comprehensive overview for your reservation.
your patience. of all the services our
Regards, agency provides. This Noteworthy Dates
Anne M. Gannon, guide covers everything from applying for and renewing
Constitutional Tax Collector, your driver’s license and vehicle registration to the Jan. 1 – Tourist Development Taxes Due*
Serving Palm Beach County property tax cycle and the easiest way to pay your bill. Jan. 2 – New Year’s Day Holiday Observed – Office
We’ve even included a monthly calendar to help you Closed
remember all of your payment deadlines! The guide also
Jan. 16 – Martin Luther King Jr. Day – Offices Closed
Save The Date features QR codes to take you right to our website for more Jan. 31 – Deadline for Property Tax 2 Percent Discount

* Florida Statute extends discount/payment deadlines
information on a specific topic. We are busy distributing
copies to our service centers, local municipalities and falling on a Saturday, Sunday, or holiday to the next
libraries! Make sure you pick up a copy next time you visit business day. Payment(s) must be received in our office
any of these locations. You may request a copy at www. by 5 p.m. or online by 11:59 p.m. EST on Tuesday, Jan. 3.
pbctax.com/tpsg and also view the guide in a convenient
digital format. The digital version contains links to
corresponding content, forms, and resources right on our
website, making it easier than ever to find what you need.
I hope you find this guide helpful and useful.

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