Page 8 - PGA Comminty News - April '24
P. 8

Page 8, PGA C.A.N.!                                             BW                                                                                                                                                                  April 2024
                                                                            April 2024
      Tax Talk




      Dear Friends:                                     The Reviews Are In….                               on our Google My Business page by visiting www.pbctax.
         Growing up in Ohio, I                                                                             com/locations/, selecting the location where you received
      remember this time of year                           What a pleasure it is                           service from our team and then clicking on the Google My
      meant “April showers bring                        to share the latest wave of                        Business link.
      May flowers,” marking the                         positive reviews we have
      beginning of the gardening                        received over the past year                        Hello … This Is The Tax
      season. Here in Florida,                          on our Google My Business
      and due to our climate, we                        (GMB) pages!  We have                              Collector
      have a different gardening                        six GMB pages, one for
      timeline and right now it is                      each of our service centers and these pages offer you the      When you contact
      harvesting time for many                          opportunity to tell us about your experience at a particular   our office by phone or
      backyard gardeners.                               service center location.                           email, our Client Care and
         Recently, my gardening                            It is always valuable to hear from our clients and to share   Research Center (CCRC)
      prowess paid off as I picked                      the feedback with our team. This allows us to celebrate the   team provides exceptional
      my first heads of broccoli and                    fantastic reviews and to also learn how we can improve our   service to respond to your
      cauliflower! There is nothing                     service. Over the past two years, and across our six locations,   inquiries. In Fiscal Year
      better than homegrown                             we have received well over 400 GMB reviews ranging   2022/23, our team of 28
      vegetables. So, this month,                       from an average of 2.6 stars to 4.0 stars! We appreciate the   client care representatives
      which is National Garden                          valuable feedback we have received, highlighting not just the   handled more than 237,000 phone calls and more than 45,000
      Month, and for all you home                       quality of our service but also the exceptional experiences   emails. They answer questions about all the services the tax
      gardeners, celebrate your                         our clients have had with our team. One reviewer applauded   collector’s office provides, including property taxes, driver’s
      harvesting success and enjoy                      our excellent service, stating, “Had the best experience in any   licenses, motor vehicle/vessel registrations and titles, local
      the fruits (and vegetables) of                    DMV I had been to, and excellent service given.” Hearing   business tax, and more. This dedicated team continually
      your labor … I know I will!                       such feedback is an affirmation that our focus on exceptional   strives to improve its response time, and last year, the team
                                       Anne M. Gannon,  service is working but we must continue to raise the bar and   reduced the average call wait time by nearly five minutes and
       Constitutional Tax Collector, Serving Palm Beach County  work hard to exceed our clients’ expectations.  responded to email inquiries within three days! If you have a
                                                           To read more about our awesome GMB reviews, I   question or need assistance from our office, our CCRC team
      Open! Open! Open!                                 encourage you to check out our 2022/23 annual report which   can be reached via email at ClientAdvocate@pbctax.com or
                                                        can be found on our website at www.pbctax.com/annual-  by phone at (561) 355-2264.
         Our newest service                             report/. Don’t forget to share a review of your experience
      center in North Palm Beach
      County is now open!
         Located at 3185 PGA
      Blvd., the new facility is
      built on the grounds where
      once stood the old State
      Division of Driver’s Licenses building that served generations
      of Palm Beach County drivers. This new service center is a
      welcome change from that outdated, small office. The new
      state-of-the-art service center is 23,735 square feet with a
      bright and spacious interior to enhance the client experience.
      Other client-focused features include additional client service
      windows, ample parking, and a self-contained road test area.
         Another feature of our new service center is the
      continuation of our commitment to providing art in public
      places. Our lobby features a fountain created from volcanic   Financial Focus                ®
      basalt formed millions of years ago in the northeastern part of
      the United States. The new facility also features artwork by
      participants of Gulfstream Goodwill’s Reimagined initiative   What Should You Know                     If you have considerable financial resources, you might
      and coming soon will be a vibrant exterior mural painted by                                          find self-insuring to be attractive, rather than choosing
      local artist, Benjamin Heller.                      About Long-Term Care?                            insurance and paying policy premiums. You may wish to keep
         Now that the new building is open, the previous office                                            an emergency savings or investment account that’s earmarked
      location in the North County Government Center is closed.   By Sally Sima Stahl                      exclusively for long-term care to help avoid relying on your
      The new service center in the City of Palm Beach Gardens is     We all hope to remain                other retirement accounts. But self-insuring has two main
      the third facility built by the agency to meet demand spurred   healthy and independent              drawbacks. First, because long-term care can be costly, you
      by the population growth of Palm Beach County.       throughout our lives – but life                 might need to plan for a significant amount. And second, it
                                                           can be unpredictable. If you                    will be quite hard to predict exactly how much money you’ll
       Editorial copy appearing herewith is not necessarily the viewpoint of   were ever to need some type   need, because so many variables are involved – your age when
       Seabreeze Publications of Central Florida. Most editorial copy is created by   of long-term care, would you   you start needing care, interest rates or inflation, the cost of
       the homeowners and is edited by their appointed editor.  be financially prepared?                   care in your area, the type of care you’ll require, the length
                                                             Long-term care                                of time you’ll need care, and so on.
                                                           encompasses everything                            As an alternative to self-insuring, you could purchase
                                                           from the services of a home                     long-term care insurance, which can provide benefits
                                                           health aide to a stay in an                     for home health care, adult day care and assisted living
                                                           assisted living facility to a long residence in a nursing  and nursing home facilities. However, you will need to
                                                           home. You may never need any of these kinds of care, but  consider the issues attached to long-term care insurance.
         Seabreeze Publications                            the odds aren’t necessarily in your favor: Someone turning  For one thing, it can be expensive, though the younger
                                                           age 65 today has almost a 70 percent chance of needing  you are when you buy your policy, the more affordable it
                          Publisher                        some type of long-term care services and support in their  may be. Also, long-term care policies typically require you
                          M. Sean Reid                     remaining years, according to the U.S. Department of   to wait a certain amount of time before benefits are paid.
                            J. Reid                        Health and Human Services.                      But policies vary greatly in what they offer, so, if you are
                                                             And all types of long-term care can involve considerable  thinking of buying this insurance, you’ll want to review
                            Sales                          financial expense. The median annual cost for a home  options and compare benefits and costs.
              Tom English, Laura Berrio, Bret McCormick    health aide’s services is more than $60,000 per year, and it’s     In any case, by being aware of the potential need for
                                                           more than $100,000 per year for a private room in a nursing  long-term care, its cost and the ways of paying for it, you’ll
                Production Manager   Lee Nostrant          home, according to Genworth, an insurance company.  be able to make the appropriate decisions for your financial
                                                           Furthermore, contrary to many people’s expectations,  situation, your needs and your loved ones.
                     Production Department                 Medicare usually pays very little of these costs.     This article was written by Edward Jones for use by your local
           Elaine Donholt • Ruth Nekoranec • Katie Heystek     Of course, some people expect their family will be able  Edward Jones Financial Advisor, Edward Jones, Member SIPC.
            Sherry Whalon • Dianne Strout •  Karen Kalisz  to take care of their long-term care needs. But this may not    Edward Jones is a licensed insurance producer in all states
                                                           be a viable strategy. For one thing, your family members  and Washington, D.C., through Edward D. Jones & Co., L.P.,
          All rights reserved. Reproduction or utilization of these contents in any
        form by any electronic, mechanical, or other means, including xerography and   simply may not have the skills needed to give you the type  and in California, New Mexico and Massachusetts through
        photocopying is forbidden without the written permission of the Publisher.  of care you may require. Also, by the time you might need  Edward Jones Insurance Agency of California, L.L.C.; Edward
          The Publisher is not responsible or liable for misinformation or misprints   help, your grown children or other family members might  Jones Insurance Agency of New Mexico, L.L.C.; and Edward
        herein contained and reserves the right to accept or reject all copy deemed   not live in your area.   Jones Insurance Agency of Massachusetts, L.L.C.
        unsuitable for publication.
                                                             So, you may need to protect yourself and your loved    Edward Jones, its employees and financial advisors cannot
             www.seabreezepublications.com                 ones from the potential costs of long-term care. Basically,  provide tax advice. You should consult your qualified tax
            1102 W. Indiantown Rd., Suite 5, Jupiter, FL 33458  you’ve got two main choices: You could self-insure or you   advisor regarding your situation.
                  (561) 746-3244                           could transfer the risk by purchasing some type of long-    Contact us at (561) 748-7600, Sally Sima Stahl, AAMS,
                                                           term care insurance.
                                                                                                           1851 W. Indiantown Road, Ste. 106, Jupiter, FL 33458.
                  FAX (561) 746-2509                                                             Paid Advertisement
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