Page 15 - Talk of Tequesta - March '21

The Talk Of Tequesta, Page 15

loCal govErnmEnt

Tax Talk

March has arrived and request from Beyond Feedback, please take a minute to There is good news! Follow
spring is in the air! It is share your valuable feedback with me. these tips to make paying
always one of our busiest Warm regards, property tax easy and efficient
months due to the property Anne M. Gannon, this month:
tax deadline on March 31. Constitutional Tax Collector, Tip No. 1: Don’t Wait Until
This month I am sharing Serving Palm Beach County The Last Minute.
my top tips to help make Paying taxes can be stressful and waiting until the last
paying your property taxes Top Tips For Paying minute doesn’t help. Avoid a trip to our office by paying
easy and efficient. online in March at www.pbctax.com. Property taxes
I am also pleased to Property Tax In March become delinquent on April 1 and cannot be paid online.
share important information Tip No. 2: Pay Smart. Pay Online.
about our new and improved The weeks leading up to the March 31 property tax Whether you are paying property taxes or renewing
client feedback survey. Implemented last month, the deadline are traditionally some of the busiest for our a vehicle registration, paying online is the fastest, most
new survey was developed in partnership with Beyond office. Clients should expect longer-than-normal wait efficient way to pay. Processing times are quick – usually
Feedback, a third-party vendor specializing in client times, even with appointments. Call volumes at our call one to three business days. We offer several payment
satisfaction insight and analysis. If you receive a survey center also rise sharply in March. methods including eCheck which is free!
Tip No. 3: Find Answers To Your Questions On Our
Website.
Want to know how your property tax is calculated?
Not sure what to do if your property tax payment is
Your Zodiac Design & Your Design late? Visit www.pbctax.com before calling us. You will
find helpful information including a set of Frequently
Asked Questions. If you still can’t find the answer,
by Lynda Louden –Love Where work in any room though. You can put your gloves and email ClientAdvocate@pbctax.com and a client service
You Are [lyndajoneslouden@ mittens in them if you have one in your foyer or office specialist will respond.
gmail.com] supplies for another room. These campaign dressers in the Tip No. 4: Use Our Secure Drop Box.
living room can be for table linens – rotating chotchke – Avoid mail delays by using our secure drop boxes
Pisces is a water sign the and a good supply of candles being the romantic you are. located in the lobby of every tax collector office. You
same as Cancer and Scorpio The desk with the X legs is very see-through-able, which can drop off your payment during regular business hours,
(cousins). You are a creative. means it doesn’t take up a lot of visual space. Something Monday through Friday from 8:15 a.m. to 5 p.m. To help
And the most empathetic of to keep in mind these days when we are trying to put us process your payment efficiently, remember to write
all Zodiac signs. You have a so many things in every room. Bigger Homes are Very your property control number (PCN) on your payment
way of knowing how people Popular! With Lots of Individual Rooms! and include the payment stub. Do not fold, staple, paper
feel without their telling you. You are very much an If you are going to be a “Pisces” person this month, clip or tape your payment.
observer and like to figure things or ruminate to your own be more sensitive to other’s feelings. Try new things, be
conclusions. With this tendency to be sensitive to others, creative at home with your tabletop vignettes and meal Tell Us About Your
you may tend to be too sensitive. preparation. Working hard has never been a problem
I have three especially important Pisces in my life, and for Pisces. Now that we have discussed three of the Experience With Us
so I have designed this room with these wonderful people elements, it’s exciting isn’t it to see how their elements
in mind. Two wonderful men and a marvelous woman! are so different but so important and beautiful. This is the Earlier this year I
These three persons are remarkably busy working in “house” we are in from February 20 to March 20 – how implemented an improved
their professional lives and in their personal lives. Socially can we be our best? client feedback survey to
active is what I mean to say. Being creatives, they love art Look us up! Lynda Louden Interiors, (561) 277-9561, help us improve our level of
and color. The unexpected is enjoyed. None of these persons www.lyndaloudeninteriors.com. service to you. Developed
is a minimalist – so no worries about filling up their space in partnership with Beyond
with beautiful things! Feedback, a nationally-
Being a water sign and with recognized leader in client satisfaction insight and analysis,
the fish being their sign bearer the new survey asks more specific questions about your recent
we can appreciate how they love transaction with our office.
being a part of things and yet they In the past, we kindly asked clients to visit our website to
like control. They do tend to be complete a survey to rate our service. As you can imagine,
emotional first and think later. this method was hit or miss and somewhat inconvenient for
We worked with blue and our clients. Now, thanks to improved technology, Beyond
yellow. The ocean and the sun. Feedback, on behalf of the Palm Beach County Tax Collector’s
Both very alive. As opposed to Office, sends an email and text message to clients after every
the earth signs which indicate transaction. A simple click on the link contained in the email
more stability. In this living and text message will take clients directly to the survey. It only
room we are layering our takes a minute to complete the handful of questions.
carpets of if the room is large Besides the improved delivery method, the new survey
enough, a second carpet for asks more insightful questions that are specific to the client’s
a side or corner for the small transaction. By gathering client feedback immediately
office environ. We like these following a transaction, we now gather more precise
“Campaign” dressers very information that aligns directly with our operational processes.
much, they are beautiful and In the weeks ahead, we will continue to improve our
you can easily line them up as methods for gathering client feedback to ensure we have the
needed, up to three. They do valuable insights needed to improve our service.

Important Dates
And Deadlines

March 14 Daylight saving time begins
March 31 2020 property taxes due
March 31 Fourth installment payment for 2020
property taxes due
April 1 2020 property taxes become delinquent
Do you ha ve a
birthday in May? Your
registration expires
at midnight on your
birthday. Don’t wait!
Renew your registration
up to 90 days in advance
at www.pbctax.com.

Local Government on page 16