Page 8 - Jupiter Spotlight - February '23

Page 8, Jupiter Spotlight
Tax Talk

Dear Friends: significantly higher than the 62 percent national average vehicle you might be interested in a personalized plate. For
This month, I thought I for government offices similar to ours. We are thrilled an additional fee, you can request a five to seven character
would share a few “fun facts” that our results are trending higher, and we will continue plate depending on the type of plate being personalized.
about our office that I find to strive for “exceptional” with every transaction. Keep in mind that requested personalizations are subject
quite interesting: Thank you to the thousands of clients for their time to approval and availability. These plates can only be
• In December, our Client and effort in completing our surveys – we value your renewed annually, and are replaced every five years.
Care and Research Center feedback!
answered 18,840 phone calls. ‘Tis The Season – The Tourist
• The top five states from Specialty Vs. Personalized
where newly licensed Florida Season That Is
drivers previously resided License Plates
are New York, New Jersey, California, Pennsylvania and It is that time of year when everyone is fleeing the frigid
Massachusetts. Have you ever thought about adding a little personality temperatures and descending on our oasis in the sunshine.
• Each month, we electronically distribute more than to your vehicle? Specialty and personalized license Restaurants are busier and traffic is heavier. In 2022 in
40,000 satisfaction surveys to clients who visit our service plates allow you to add that little something extra that Palm Beach County, we collected $80,513,227.59 in tourist
centers in person or contact our office by phone. your vehicle might be missing; however, there are some development tax (TDT), otherwise known as “bed tax.” This
• For this current property tax season, 65 percent of important differences: money is collected by my office and distributed to the county
property owners paid their property taxes during the month Specialty License Plate and invested in beach restoration, infrastructure, marketing
of November. With over 100 plates from which to choose, these plates for the county and more. For a full breakdown of TDT
• The cat, pictured poking its head out of the milk can in raise funds for a variety of organizations throughout expenditures, visit discover.pbcgov.org/touristdevelopment/
our installment payment plan advertisement, is my very own Florida and since the program began, millions of Pages/default.aspx.
kitty, Ms. Bader. dollars have been raised. These specialty plates include Anyone who rents or provides accommodations to visitors
Regards, an additional fee that is passed on to the sponsoring in Palm Beach County for six months or less is required to have
Anne M. Gannon, organization and varies depending on the plate. Like a Tourist Development Tax Account and collect 6 percent
Constitutional Tax Collector, standard plates, specialty plates can be renewed for either of the total taxable rental receipts from the visitor. TDT must
Serving Palm Beach County one or two years and are replaced every 10 years. There be reported monthly even if $0.00 revenue is collected.
are nearly two million specialty license plates currently I frequently receive questions about TDT, and I thought
issued in the State of Florida. I would share a few with you:
Personalized Plate
If you want to add additional customization to your Tax Talk on page 9

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out surveys to clients who have interacted with our office
via phone or in-person at one of our service centers. We
are encouraged by the recent results, which indicate that
we are delivering on our promise of exceptional service.
Our most recent quarterly client satisfaction surveys
show that more than 50 percent of our clients rate
our service “exceptional” and another 31 percent
rate our service as “very good.” That means, more
than 80 percent of our clients tell us that they had a
positive experience with our office. This puts our results

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