Page 12 - PGA Community News - February '23

Page 12, PGA C.A.N.! February 2023 February 2023
Tax Talk

Dear Friends: positive experience with our office. This puts our results sunshine. Restaurants are busier and traffic is heavier. In
This month, I thought significantly higher than the 62 percent national average 2022 in Palm Beach County, we collected $80,513,227.59
I would share a few “fun for government offices similar to ours. We are thrilled that in tourist development tax (TDT), otherwise known as
facts” about our office that I our results are trending higher, and we will continue to “bed tax.” This money is collected by my office and
find quite interesting: strive for “exceptional” with every transaction. distributed to the county and invested in beach restoration,
• In December, our Client Thank you to the thousands of clients for their time and infrastructure, marketing for the county and more. For
Care and Research Center effort in completing our surveys – we value your feedback! a full breakdown of TDT expenditures, visit discover.
answered 18,840 phone calls. pbcgov.org/touristdevelopment/Pages/default.aspx.
• The top five states Specialty Vs. Personalized Anyone who rents or provides accommodations to
from where newly licensed visitors in Palm Beach County for six months or less is
Florida drivers previously License Plates required to have a Tourist Development Tax Account and
resided are New York, New collect 6 percent of the total taxable rental receipts from
Jersey, California, Pennsylvania and Massachusetts. Have you ever thought about adding a little personality the visitor. TDT must be reported monthly even if $0.00
• Each month, we electronically distribute more than to your vehicle? Specialty and personalized license revenue is collected.
40,000 satisfaction surveys to clients who visit our service plates allow you to add that little something extra that I frequently receive questions about TDT, and I thought
centers in person or contact our office by phone. your vehicle might be missing; however, there are some I would share a few with you:
• For this current property tax season, 65 percent of important differences: I want to list my property online (Airbnb, VRBO,
property owners paid their property taxes during the month Specialty License Plate or other platform), do I need a Tourist Development
of November. With over 100 plates from which to choose, these plates Tax (TDT) Account?
• The cat, pictured poking its head out of the milk can raise funds for a variety of organizations throughout Florida Yes, if you are renting your property for six months
in our installment payment plan advertisement, is my very and since the program began, millions of dollars have been or less, you need to set up a TDT account, in addition to
own kitty, Ms. Bader. raised. These specialty plates include an additional fee a business tax receipt for short-term rental. Both can be
Regards, that is passed on to the sponsoring organization and varies obtained by visiting www.pbctax.com.
Anne M. Gannon, depending on the plate. Like standard plates, specialty I need to create a TDT account, where do I start?
Constitutional Tax Collector, plates can be renewed for either one or two years and are First, visit www.pbctax.com/tdt-support-center and
Serving Palm Beach County replaced every 10 years. There are nearly two million review our “How to Guides” for step-by-step instructions
specialty license plates currently issued in the State of on how to create a TDT account.
Florida. For any questions about tourist development tax, please
Personalized Plate visit, www.pbctax.com/contact-us/tourist-development-tax.
If you want to add additional customization to your
vehicle you might be interested in a personalized plate. For Noteworthy Dates
an additional fee, you can request a five to seven character
plate depending on the type of plate being personalized. Feb. 1 – Tourist Development Taxes Due
Keep in mind that requested personalizations are subject Feb. 20 – President’s Day – Office Closed
to approval and availability. These plates can only be Feb. 28 – Deadline for Property Tax 1 Percent Discount
renewed annually, and are replaced every five years.

‘Tis The Season – The
Tourist Season That Is

It is that time of year when everyone is fleeing the
frigid temperatures and descending on our oasis in the

… And The Survey Says …

Delivering on our commitment to provide exceptional
customer service, my staff and I remain dedicated to
maximizing the efficiency of each transaction. Your
feedback is very important to us, and that is why we send
out surveys to clients who have interacted with our office
via phone or in-person at one of our service centers. We
are encouraged by the recent results, which indicate that
we are delivering on our promise of exceptional service.
Our most recent quarterly client satisfaction surveys
show that more than 50 percent of our clients rate
our service “exceptional” and another 31 percent
rate our service as “very good.” That means, more
than 80 percent of our clients tell us that they had a
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